Safe Sport

WHOM TO NOTIFY OF A GRIEVANCE

(The Grievance Chain-of-Command)

Regarding the Conduct of a Swimmer - Contact the swimmer’s coach

Should a parent or swimmer feel another swimmer’s conduct is inappropriate or violates the Athlete Code of Conduct, the parent/swimmer should discuss these concerns with the coach of the swimmer responsible for the violation (Responsible Coach). This complaint should be made in person or in writing. 

Regarding the Conduct of an Assistant or Age Group Coach - Contact the Head Coach

Should a parent or swimmer feel an Assistant or Age Group Coach’s conduct is inappropriate or in violation of any Club policies or procedures, the parent/swimmer should notify the Head Coach of this violation. This complaint should be made in person or in writing. 

Regarding Conduct of Head Coach – Notify the YMCA Executive Director

Should a parent or swimmer feel the Head Coach’s conduct is inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the Executive Director of this violation. This complaint should be made in person or in writing.  If the Director is not immediately available, this complaint may be presented to any member of the Kilpatrick Center Management team.

Regarding Parent or Swim Official Conduct - Notify the Head Coach and Athletic Director

Should a parent or swimmer feel another SNAP parent’s conduct is inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the Head Coach and the Athletic Director of this violation in person or in writing. This complaint will be reviewed and discussed by the full Coaching and Leadership team.